Entry Fees
HIGHLY RECOMMENDED - An optional bike shuttle bus is available for $21.00. Pick up from Lakefront between 7:15am and 7:45am. Dropping you at the start line at Te Puia. There is no all-day parking at Te Puia. The shuttle service is by Mountain Bike Rotorua.
entry changes
A participant who has entered the event can change their entry distance or category down a distance up until the 2 hours before the start of their event. The change must completed on the form below and a $10 processing fee per runner must be paid before the change can be made. If you wish to change UP to a great distance you will also be required to pay the difference in entry fee (if available). There are no partial refunds should you request to change to a lesser distance.
Refunds & withdrawals
If you cannot participate in the Highlander MTB Marathon or the associated distance events, entry fee refunds can be requested up until 5pm, 28th of February 2021 to receive 50% of their entry fee, booking/card service fees are not refundable. All entry fees are non-refundable after 5pm, 28th of February 2021 and we cannot refund entry fees after this date. Requests for refunds must be notified to the organiser by filling out the form located below. It is the sole responsibility to the participant to ensure the Highlander office has received your communication. If you have not heard from us within 7 days of this request, please call us on (64) 07 213 1809. Please allow up to 7-14 days for your refund to be processed. The refund is automatically issued to the credit card originally used to pay for the registration. If this card has since been cancelled or has expired, please email us. Any additional purchases (including but not limited to) processing fees, merchandise & shuttle purchase, donations or any other fees paid at the time of entry are non-refundable at any time. PLEASE NOTE UNLAWFUL RESALE OF ENTRY - As stated in the event terms and conditions you are not legally permitted to give your entry to another person or sell your entry to a third party regardless of the circumstances unless the transfer process has been completed and authorised by the event management.
COVID-19
What if COVID-19 prevents the event going ahead as scheduled?
Where possible, the Highlander MTB Marathon will be rescheduled. If this happens all participants will have their entry moved to the new date. If the new event date is not suitable to the participant, an event credit will be provided which can be used at any event in the NDuro Event portfolio.
If you become sick with COVID like symptoms
If you exhibit COVID like symptoms in the period between 27th March and 2nd of April, please stay home. We will organise an entry transfer to another event within the next 11 months provided you have a medical certificate.
Regional COVID restrictions (NZ)
Any participant in a region that has been restricted from travelling to other parts of New Zealand due to COVID 19 at the exact time of the event will be able to organise an entry transfer to another event in the NDuro Events portfolio within the next 11 months. Participants affect must provide a utility bill header with their address on it to verify their location, The bill must be dated within the month of March/April 2020.
Where possible, the Highlander MTB Marathon will be rescheduled. If this happens all participants will have their entry moved to the new date. If the new event date is not suitable to the participant, an event credit will be provided which can be used at any event in the NDuro Event portfolio.
If you become sick with COVID like symptoms
If you exhibit COVID like symptoms in the period between 27th March and 2nd of April, please stay home. We will organise an entry transfer to another event within the next 11 months provided you have a medical certificate.
Regional COVID restrictions (NZ)
Any participant in a region that has been restricted from travelling to other parts of New Zealand due to COVID 19 at the exact time of the event will be able to organise an entry transfer to another event in the NDuro Events portfolio within the next 11 months. Participants affect must provide a utility bill header with their address on it to verify their location, The bill must be dated within the month of March/April 2020.
Defer Your Entry
Participants who have entered the Highlander MTB Marathon can be deferred to the 2022's event. An admin free of $25 NZD is payable before the request is processed. Requests for deferral will be honored up to 5pm, 28th of February 2021
The deferral may only be used once. Participants who elect to defer their entry forfeit options for future deferral, transfers of the same entry or partial refund. Any additional purchases (including but not limited to) , merchandise purchase, donations or any other fees paid at the time of entry are not transferred through to 2022.
The deferral may only be used once. Participants who elect to defer their entry forfeit options for future deferral, transfers of the same entry or partial refund. Any additional purchases (including but not limited to) , merchandise purchase, donations or any other fees paid at the time of entry are not transferred through to 2022.
Transfer My Entry
Participants can transfer their race entry to someone else up until 5pm on the 24th of March 2020
Conditions of Transfer
Conditions of Transfer
- The withdrawing athlete MUST fill out the form below.
- A transfer fee of $25.00 must be paid by the withdrawing athlete.
- Transfer can only be made to the same or lesser distance event.
- The athlete wishing to transfer their entry must fill out the transfer form below and included the name and contact email of the recipient of the entry.
- The original athlete MUST pay the $25.00 transfer fee on confirmation of the transfer email being received.
- We will then send the recipient of the transfer a special link to enter.
Terms & Conditions of Entry
Yes, the bit that we want you to read but your probably wont. Please find the terms and conditions of entering the Highlander below. Oh, we do recommend getting a comfy chair, a warm drink or an beer to enjoy reading these well crafted sentences from our legal team.