HIGHLANDER | Geyser to Lake
  • Home
  • ENTER NOW
  • Event Options
    • 63km MTB
    • 40km MTB
    • 23km MTB
  • Entry Info
  • Participant Info
    • Pre Event Info
    • Event Day info
    • Post Event Info
  • Contact

ENTRY INFO

Limited to 1000 entries

HIGHLY RECOMMENDED - An optional bike shuttle bus is available for $21.00. Pick up from Lakefront between 7:15am and 7:45am. Dropping you at the start line at Te Puia. There is no all-day parking at Te Puia. The shuttle service is by Mountain Bike Rotorua.

entry changes

​​A participant who has entered the event can change their entry distance or category down a distance up until the 2 hours before the start of their event. The change must completed on the form below and a $10 processing fee per runner must be paid before the change can be made. ​If you wish to change UP to a great distance you will also be required to pay the difference in entry fee (if available). There are no partial refunds should you request to change to a lesser distance.
change my entry

Refunds & withdrawals

If you cannot participate in the Highlander MTB Marathon or the associated distance events, entry fee refunds can be requested up until 5pm, 28th of February 2021 to receive 50% of their entry fee, booking/card service fees are not refundable. All entry fees are non-refundable after 5pm, 28th of February 2021 and we cannot refund entry fees after this date. Requests for refunds must be notified to the organiser by filling out the form located below. It is the sole responsibility to the participant to ensure the Highlander office has received your communication. If you have not heard from us within 7 days of this request, please call us on (64) 07 213 1809. Please allow up to 7-14 days for your refund to be processed. The refund is automatically issued to the credit card originally used to pay for the registration. If this card has since been cancelled or has expired, please email us. Any additional purchases (including but not limited to) processing fees, Merchandise purchase, donations or any other fees paid at the time of entry are non-refundable at any time. ​PLEASE NOTE UNLAWFUL RESALE OF ENTRY - As stated in the event terms and conditions you are not legally permitted to give your entry to another person or sell your entry to a third party regardless of the circumstances unless the transfer process has been completed and authorised by the event management.  
click here to withdraw

COVID-19

What if COVID-19 prevents the event going ahead as scheduled?
Where possible, the Highlander MTB Marathon will be rescheduled.  If this happens all participants will have their entry moved to the new date. If the new event date is not suitable to the participant, an event credit will be provided which can be used at any event in the NDuro Event portfolio.

Defer Your Entry

Participants who have entered the Highlander MTB Marathon can be deferred to the 2022's event. An admin free of $25 NZD is payable before the request is processed. RequestsRequests for deferral will be honored up to 5pm, 28th of February 2021
The deferral may only be used once. Participants who elect to defer their entry forfeit options for future deferral, transfers of the same entry or partial refund. Any additional purchases (including but not limited to) , merchandise purchase, donations or any other fees paid at the time of entry are not transferred through to 2022.

click here to defer your entry

​Transfer My Entry

Participants can transfer their race entry to someone else up until 5pm on the 24th of March 2020
 Conditions of Transfer
  • The withdrawing athlete MUST fill out the form below.
  • A transfer fee of $25.00 must be paid by the withdrawing athlete.
  • Transfer can only be made to the same or lesser distance event.
How to transfer
  1. The athlete wishing to transfer their entry must fill out the transfer form below and included the name and contact email of the recipient of the entry.
  2. The original athlete MUST pay the $25.00 transfer fee on confirmation of the transfer email being received. 
  3. We will then send the recipient of the transfer a special link to enter.
transfer my entry

Terms & Conditions of Entry

Yes, the bit that we want you to read but your probably wont. Please find the terms and conditions of entering the Highlander below. Oh, we do recommend getting a comfy chair, a warm drink or an beer to enjoy reading these well crafted sentences from our legal team. ​
READ OUR TERMS & CONDITONS OF ENTRY
Picture
Copyright © 2020 Highlander. All rights reserved.
  • Home
  • ENTER NOW
  • Event Options
    • 63km MTB
    • 40km MTB
    • 23km MTB
  • Entry Info
  • Participant Info
    • Pre Event Info
    • Event Day info
    • Post Event Info
  • Contact